Please read the entire product description before bidding. We cannot be held responsible if you fail to read the description. We will be more than happy to answer any and all questions promptly. Ordered item and shipping address can’t be changed after item shipped.

Warranty

DVR and cameras are under 1 year warranty from the original purchase date. Accessories and gifts are NOT covered in the warranty. Warranty does not cover service or replacements made necessary by any external cause including without limitation, rust, corrosion, lightning, fire, theft, acts of nature, negligence, misuse, abuse, alteration, installation, delivery, unauthorized repairs, power failure or shortage.
During this period, we will repair or replace a defective product or part with a new or refurbished item. Repairs will be processed through the manufacturer, we will assist in the repair procedure in any way we can to expedite the process. The user is responsible for all transportation and insurance charges for the product return to us.

Return Policy

Products may be returned for refund or replacement within 30 days from the purchase date. Returned merchandise must be unused, in original packaging and include all accessories. Shipping costs are non-refundable.

Please contact the seller prior to any return. The seller will provide Return Merchandise Authorization (RMA) to the buyer. Any products returned to the seller without RMA will be void. Please provide the return tracking No. to faster process the refund.

We will employ every resource to ensure that your return is processed promptly and without hassle. Please contact us for any product or service issues before escalating to eBay for solution.