1. We can accept PayPal payment only.
Free UK shipping
2. 99% of all orders are dispatched within 1 working day of cleared payment. We cannot arrange shipments on weekends or public holidays.
3. For item value over £20, tracking No. will be provided within 1 BUSINESS day after shipment.
4. Please be advised that the international delivery highly depends on your local customs and your local post service.
5. International buyer is responsible for any applicable import duties and local taxes. Please verify your customs duties before purchase.
Messages with shipping details will be sent to you after shipment. Please respond to that message to contact us for any question. Our customer service and tech support will reply your message within 24 hours and do our best to help you out.
Please read the entire product description before bidding. We cannot be held responsible if you fail to read the description. We will be more than happy to answer any and all questions promptly. Ordered item and shipping address can’t be changed after item shipped.
DVR and cameras are under 1 year warranty from the original purchase date. Accessories and gifts are NOT covered in the warranty. Warranty does not cover service or replacements made necessary by any external cause including without limitation, rust, corrosion, lightning, fire, theft, acts of nature, negligence, misuse, abuse, alteration, installation, delivery, unauthorized repairs, power failure or shortage.
During this period, we will repair or replace a defective product or part with a new or refurbished item. Repairs will be processed through the manufacturer, we will assist in the repair procedure in any way we can to expedite the process. The user is responsible for all transportation and insurance charges for the product return to us.
Products may be returned for refund or replacement within 30 days from the purchase date. Returned merchandise must be unused, in original packaging and include all accessories. Shipping costs are non-refundable.