We care about our valued buyers,please feel free to contact us through eBay message center for any problem,our Customer Service staffs will be very glad to help you. We try our best to reply your email as soon as possible, please kindly allow 24 hours for us to respond.
We are committed to your satisfaction. Your positive feedback and 5 stars rating will be highly appreciated.
Please feel free to contact us first for any product or service issues before leaving feedback or escalating to eBay for solution. We will try our best to offer you a proper solution.
Our store warrants this product and parts against defects in material for a period of one year from the date of original purchase. Warranty does not cover service or replacements made necessary by any external cause including without limitation, rust, corrosion, lightning, fire, theft, acts of nature, negligence, misuse, abuse, alteration, installation, delivery, unauthorized repairs, power failure or shortage. During this period, we will repair or replace a defective product or part with a new or refurbished item. The user is responsible for all transportation and insurance charges for the product to the our facility.
Products may be returned for refund or replacement within 30 days of the purchase date. Returned merchandise must be unused, in original packaging and include all accessories. Shipping costs are non-refundable.
Defective products may be returned for repair up to 1 year from the purchase date. Repairs will be processed through the manufacturer, we will assist in the repair procedure in any way we can to expedite the process.
Prior to any return, a Return Merchandise Authorization (RMA) must be obtained by contacting the seller. Any products returned to us without an RMA will be sent back to the buyer at his/her expense. The buyer is responsible for the cost of returning any merchandise.
We will employ every resource to ensure that your return is processed promptly and without hassle. Please contact us for any product or service issues before escalating to eBay for solution.